Stadium Configuration Coordinator
To support our Commercial Division, FIFA (Fédération Internationale de Football Association) is looking to recruit an accountable and detail-oriented person as a Stadium Configuration Coordinator.
Full time. Based in Zurich, Switzerland
Duties
• Building complete and accurate seating plans in the ticketing system for selected FIFA tournament venues (stadium capacities from 10,000 seats to 80,000+ seats)
• Managing the configuration of spectator flows, price categories and seat allocations and carrying out required updates
• Maintaining on day-to-day basis seating maps and configurations within the ticketing system throughout all stages of FIFA tournaments and applying changes as required
• Supporting the seat assignment process in the ticketing system carried out automatically and/or in parts manually
• Assessing and analysing maps and plans of FIFA tournament venues to identify gaps and changes to be applied in the seating plans and configurations
• Carrying out onsite seat inspection visits to fully validate seating plans as built in the ticketing system with the actual venue seating
• Producing and presenting seating maps from the ticketing system to various internal and external stakeholders, such as other FIFA teams, Member Associations and Commercial Affiliates
• Supporting the overall management of ticketing inventory by conducting quality assurance measure for both ticket quotas and seat allocations
• Supporting general ticketing operations for FIFA events
Requirements
• Bachelor’s degree or similar level of education
• Experience working with ticketing systems (knowledge of SecuTix a distinct advantage)
• Basic experience in reading and working with CAD drawings
• Event/project management experience
• Experience reading and working with architectural drawings for large-scale events preferred
• 1-3 years of experience in ticketing or similar functional area with first experiences in creating seating maps or floorplans in a software application
• Advanced MS Excel skills
• Fluent in English, native level of at least one of the following: French, Spanish, German or Arabic
• Strong analytical skills, technology minded, attention to detail
• Team player
• Flexible regarding working hours
• Willingness to travel (depending on FIFA tournament requirements for several weeks)
• Willingness to temporarily relocate to FIFA World Cup host countries (up to several months)
You can expect a highly motivated and helpful team working in a dynamic multicultural environment. If you have the necessary qualifications and are keen to work for an international organisation, please click “apply here” and submit your application in English (motivation letter, CV, diplomas and reference letters).
Direct applications to https://career2.successfactors.eu/careers
Fédération Internationale de Football Association, FIFA-Strasse 20, 8044 Zurich, Switzerland
The closing date for applications for this position has now closed.
